Shipping Guide
Production Time
Torso orders ship within 1–2 weeks. Full silicone dolls require 3–4 weeks of production time.
NOTE*: This is an approximated time. The production time may be a little longer during the Chinese new year, due to bad weather or COVID-19, etc.
We will send you photos to make the confirmation before the shipment.
Where xtdoll.com Ships To
All Sex Dolls are FREE Shipping by UPS and FedEx. Free Shipping WorldWide! But due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, India, Africa, or Brazil.
Customs Duties and Taxes
In some countries, import taxes might be required at delivery. It usually ranges from $100 to $150 and up, depending on the doll. The buyer is responsible for import taxes and fees. We will provide the assistance you need during this process. So, you don’t have to worry too much, relax, it’s not a big deal. (NOTE*: Customers in the US do not need to pay any import taxes and fees.)
Here are some of the countries in Europe that do not have to pay customs duties: United Kingdom, Netherlands, Germany, France, Belgium, Luxembourg, Poland, Slovenia, Slovakia, Czech Republic, Croatia, Finland, Sweden, Denmark, Austria, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy, and Spain.
For customers in Canada (CAN), Norway (NOR), Australia (AUS), South Africa (SA), and certain other countries, we’re happy to share up to 50% of the duty fees (up to a maximum of $150 USD) with you. We’ll also take care of the communication with customs to make the process hassle-free. Typically, the extra cost is around $150 in total, and we can give you an estimate before you make a purchase in most cases.
Some tariff-free countries or regions in Asia: Japan, Taiwan, Malaysia, Singapore, Thailand, Indonesia, Philippines, Vietnam, UAE, and Cambodia.
Free Shipping Protection
Every order from XTDoll includes free shipping protection. This ensures that your order is fully covered during delivery. If your package is lost, damaged, or misdelivered, we’ll replace it or refund you — no extra cost, no worries.
You’re protected from the moment your doll leaves us until it arrives at your door.